Refund Policy

Effective Date: January 1st, 2026


Refund Policy for IsefPOS

Thank you for choosing IsefPOS.


1. Subscription Fees

All subscription payments are billed in advance (monthly or annually).


2. Free Trial (If Applicable)

If a free trial is offered, users are encouraged to evaluate the platform before purchasing.


3. Refund Eligibility

We offer refunds under the following conditions:

  • Refund requests must be submitted within 14 days of initial purchase.

  • Refund applies only to first-time subscriptions.

  • No refunds for renewals.


4. Non-Refundable Situations

Refunds will NOT be provided for:

  • Failure to use the system

  • Change of mind after trial period

  • Account suspension due to policy violation

  • Partial subscription periods


5. Processing Refunds

Approved refunds will be processed within 7–14 business days via the original payment method.


6. Subscription Cancellation

You may cancel anytime from your account dashboard.
Cancellation prevents future billing but does not automatically trigger a refund.


7. Contact for Refund Requests

Email: support@iseftech.com
Include:

  • Account email

  • Invoice number

  • Reason for request